12 DRN TELECOMMUNICATIONS SOLUTIONS
Wire Maintenance
What is Wire Maintenance?
DRN’s Wire Maintenance is a protection plan that covers your home’s
inside telecommunications wiring. Once limited to telephone wiring,
Wire Maintenance is now available for Internet and television
services too. For as little as $5 per month, DRN will provide trouble
isolation and repair of your existing inside telecommunications
wiring and jacks—as often as needed—with no additional charges.
What are the benefits?
Similar to the maintenance plans you might select for your major
appliances and electronics, Wire Maintenance allows you to pay a
nominal monthly fee and avoid the costly trouble trip charges you
would otherwise incur for repair services.
What does Wire Maintenance cover?
Wire Maintenance covers the resolution of problems such as static
on the phone line, cutoffs, and the inability to hear calls. It covers
the charge for a trained DRN technician to visit your home, evalu-
ate the issue, and repair the problem (provided the problem is
caused by the inside wiring or jacks.)
What does it cost?
WIRE MAINTENANCE – 1 SERVICE
- $5.00 per month
(Example: Telephone)
WIRE MAINTENANCE – 2 SERVICES
- $6.00 per month
(Example: Telephone and Internet)
WIRE MAINTENANCE – 3 SERVICES
- $7.00 per month
(Example: Telephone, Internet and Television)
What does Wire Maintenance NOT cover?
Wire Maintenance does not cover negligence or vandalism, inside
wiring that does not meet our installation practices or technical
standards, new installations, RVs or campers, and customer equip-
ment such as telephones, computers, and televisions.
