SPRING 2015
5
Fiber Services from RTC
Because communications are so critical, downtime can be disruptive. But, says Snow,
“RTC has been great at responding to any types of service interruptions. In addition,
they’ve been very upfront with us regarding challenges in getting service to the sites
where we need it. We understand the volume of service they must provide in this region.
Everyone is crazy busy, so we appreciate that they can let us know what to expect.”
RTC Operations Manager Books Goodall comments, “BakkenLink does a great job
of monitoring their pipeline network with fiber optic services to minimize accidents.
Unfortunately, some companies have unreliable connections and monitoring, so leaks or
spills can go for days before someone notices.”
BakkenLink Pipeline is a good example of the new businesses that have appeared in
RTC’s territory due to the oil boom. Goodall says, “We work well together and we’re able
to provide fiber to their facilities, often in remote locations. Many people are shocked
that we can do this, but it enables us to serve areas and customers that wouldn’t other-
wise have fiber access.”
The communications services allow us to provide
information to our customers, which helps them
make more informed business decisions.”
— DARREN SNOW,
VICE PRESIDENT, BAKKENLINK PIPELINE LLC
RTC prepares to place fiber in the ground to
connect customers such as BakkenLink Pipeline.
An RTC employee works on a fiber connection
in one of our central offices.
The BakkenLink receipt point terminal (above)
and mainline valve location (below) are served
by fiber.