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SPRING 2015

5

Fiber Services from RTC

Because communications are so critical, downtime can be disruptive. But, says Snow,

“RTC has been great at responding to any types of service interruptions. In addition,

they’ve been very upfront with us regarding challenges in getting service to the sites

where we need it. We understand the volume of service they must provide in this region.

Everyone is crazy busy, so we appreciate that they can let us know what to expect.”

RTC Operations Manager Books Goodall comments, “BakkenLink does a great job

of monitoring their pipeline network with fiber optic services to minimize accidents.

Unfortunately, some companies have unreliable connections and monitoring, so leaks or

spills can go for days before someone notices.”

BakkenLink Pipeline is a good example of the new businesses that have appeared in

RTC’s territory due to the oil boom. Goodall says, “We work well together and we’re able

to provide fiber to their facilities, often in remote locations. Many people are shocked

that we can do this, but it enables us to serve areas and customers that wouldn’t other-

wise have fiber access.”

The communications services allow us to provide

information to our customers, which helps them

make more informed business decisions.”

— DARREN SNOW,

VICE PRESIDENT, BAKKENLINK PIPELINE LLC

RTC prepares to place fiber in the ground to

connect customers such as BakkenLink Pipeline.

An RTC employee works on a fiber connection

in one of our central offices.

The BakkenLink receipt point terminal (above)

and mainline valve location (below) are served

by fiber.